Privacy Policy – ShipModelKits.com 🔒🌍

ShipModelKits.com, operated by Maris Stella d.o.o., is committed to protecting your personal data and ensuring transparency in how we collect, use, store, and safeguard information. This Privacy Policy explains your rights and how we comply with applicable privacy laws, including the GDPR, CCPA/CPRA, UK-GDPR, and other global regulations.

By using our website, you consent to the practices described in this Privacy Policy.

1. Data Controller 🏢

Maris Stella d.o.o.
Vranjički Put 8, 21000 Split, Croatia
Email: info@shipmodelkits.com

We act as the Data Controller for all processing activities involving your personal data.

2. Information We Collect 📋

We collect the following types of data:

2.1 Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

2.2 Payment Information

  • Payment method
  • Partial card details (processed securely by third-party payment providers)
    We do not store full credit card numbers.

2.3 Order & Account Information

  • Order history
  • Wishlist items
  • Account credentials (encrypted)

2.4 Technical Data

  • IP address
  • Browser type & device details
  • Cookies and tracking technologies
  • Usage data (pages visited, time on site, links clicked)

2.5 Communication Data

  • Emails, messages, and inquiries sent to customer support

3. How We Use Your Information ⚙️

We use your data for the following purposes:

  • Order processing & fulfillment 📦
  • Customer support and inquiry responses
  • Payment processing via secure third-party gateways
  • Fraud prevention and security monitoring 🔐
  • Website performance optimization
  • Marketing communications (only with your consent)
  • Compliance with legal obligations

We do not sell your personal information.

4. Legal Basis for Processing (GDPR) 🇪🇺

We process your data according to:

  • Contract necessity – to fulfill your order
  • Consent – for newsletters, cookies, or optional services
  • Legitimate interest – fraud prevention, website security
  • Legal obligations – tax, accounting, and compliance requirements

5. Cookies & Tracking Technologies 🍪

We use cookies to improve website functionality, analyze traffic, and enhance user experience.

Types of cookies:

  • Essential cookies – required for checkout & login
  • Analytics cookies – traffic measurement
  • Marketing cookies – personalized offers (optional)
  • Performance cookies

You can manage or disable cookies at any time in your browser settings or via our cookie banner.

6. How We Share Your Information 🤝

We may share data with trusted third parties such as:

  • Payment processors (WS Pay, PayPal, banks)
  • Shipping providers (UPS, DHL, FedEx)
  • Analytics services (e.g., Google Analytics)
  • IT service providers for hosting and security
  • Tax and regulatory authorities when required by law

We never sell personal information to third parties.

7. International Data Transfers ✈️

Your information may be processed outside your country of residence.

We ensure all international data transfers comply with GDPR and other applicable laws through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Secure encrypted transfers

8. Data Security 🔐🛡️

We implement industry-standard safeguards including:

  • Encryption (SSL/HTTPS)
  • Secured hosting infrastructure
  • Access control and authorization
  • PCI-DSS compliance for payments
  • Regular security audits

Despite these measures, no online system can be 100% secure.

9. Data Retention 📁

We retain your information only as long as necessary for:

  • Fulfilling your order
  • Legal obligations (e.g., tax records)
  • Resolving disputes
  • Security and fraud prevention

After this period, data is securely deleted or anonymized.

10. Your Rights 🧾

Depending on your jurisdiction, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (“Right to be Forgotten”)
  • Withdraw consent at any time
  • Object to data processing
  • Request data portability
  • Opt-out of sale (California CCPA/CPRA, even though we do not sell data)

To exercise your rights, contact us at:
📩 info@shipmodelkits.com

We respond to all legitimate requests within the legally required timeframe.

11. Children’s Privacy 👦👧

Our website is not intended for children under 16 years.
We do not knowingly collect personal data from minors.

If you believe a minor has provided personal information, please contact us for removal.

12. Email & Marketing Communications ✉️

You will only receive marketing emails if you:

  • Subscribe voluntarily, or
  • Opt in during checkout

You may unsubscribe anytime using the link in the email.

Transactional emails (order confirmation, shipping updates, etc.) cannot be unsubscribed.

13. Third-Party Links 🔗

ShipModelKits.com may contain links to external websites.
We are not responsible for:

  • Privacy practices of third-party sites
  • Content hosted on external domains

We recommend reviewing their Privacy Policies.

14. Changes to This Privacy Policy 🔄

We may update this Privacy Policy periodically.
Revisions take effect immediately upon being posted on this page.

The “Last Updated” date will reflect the most recent changes.

15. Contact Us 📬

If you have questions or requests regarding this Privacy Policy, contact:

Maris Stella d.o.o.
Email: info@shipmodelkits.com